Escalate.ie (the “Website”) is brought to you by Escalate (referred to as “we” and “us” in this policy) Digital Marketing. Escalate is based in Ireland whose registered office is at Huckletree, The Academy, Pearse Street, Dublin 2.
It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. an email provider to respond to you.
Types Of Information Collected
We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number. Such information is only collected from you if you voluntarily submit it to us.
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Purposes For Which We Hold Your Information
We will process any Personal Data you provide to us for the purposes of responding to your contact form submission.
Where you have given us your consent, we may also use this information to follow up with you with marketing information on our products, services, business updates or changes to this document.
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via email at firstname.lastname@example.org:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We use “cookies” on this site. Cookies are small pieces of information, stored in simple text files, placed on your computer or internet enabled device by a web site to help us improve your access to our site and identify repeat visitors to our site.
For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.
Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
From time to time we may use third party advertising platforms such as Google AdWords or Facebook Advertising to advertise our services across the Internet.
This will display relevant ads tailored to you based on what parts of our website you have viewed by placing a cookie on your machine.
THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER.
The cookie is used to say “This person visited this page, so show them ads relating to that page.” This allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.
Information requested may include contact information (such as name, phone number and email address).Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site or our products and services.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.